Privacy Policy

How we collect, use, protect and share information when you visit or buy from CLOSER.

Information we collect

  • Contact and order information you provide at checkout (name, email, shipping and billing address).
  • Payment information collected and processed by Shopify. We do not store full card numbers.
  • Usage and device data from analytics tools.
  • Advertising attribution parameters such as utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, gbraid and wbraid, plus the landing page you arrived on.

Payment processing

Checkout is hosted and processed by Shopify over an SSL/TLS-encrypted connection. We never see or store your full card number. Payments and subscription billing are handled by Shopify, which processes your payment data under its own privacy policy.

Analytics and advertising

We use Google Analytics 4 and Google Ads conversion tracking, loaded through Google Tag Manager, to measure site performance and advertising results. These tools set cookies and receive your device, page-view and attribution data. We do not sell your personal information for money.

Cookies

We use cookies and similar storage to keep your session, remember attribution parameters and measure site performance.

Email and SMS

We send transactional messages about your orders and subscription. We do not add you to marketing lists simply because you started checkout; marketing messages require your affirmative opt-in.

How we use information

  • To process orders, subscriptions, renewals and cancellations.
  • To provide customer support.
  • To measure advertising and improve the site.
  • To comply with legal obligations.

Sharing

We share information with service providers who help us operate the business, such as our payment processor, fulfillment partner and analytics providers. We do not sell personal information for money.

Retention

We retain order and subscription records as long as necessary for legal, tax and accounting purposes.

Security

We use reasonable technical and organizational measures to protect personal information.

US state privacy rights

Depending on your state, you may have rights to access, correct, delete or port your personal information, and to opt out of certain sharing or targeted advertising.

Submitting a request

Email hello@takecloser.com from the address on your order, or include your order number, so we can verify the request. We respond within 1 business day and complete verified requests within 45 days.

Contact

CLOSER. is a brand owned and operated by Nourished Natural Health, Inc. Privacy requests and questions: Nourished Natural Health, Inc., 18121 E Hampden Ave Unit C681, Aurora, CO 80013, United States, or hello@takecloser.com.